Duration

Email Delivery Duration Analytics

Email delivery speed is a critical performance metric that directly impacts user experience and business operations. For time-sensitive communications like registration confirmations, password resets, and transaction alerts, every second counts.

The Duration feature in Aurora SendCloud provides comprehensive analytics on email delivery times, helping you monitor and optimize your email infrastructure's performance.

Why Email Delivery Speed Matters

User Experience

Better User Experience: Users receive critical information promptly

Higher Engagement: Quick delivery improves open and click-through rates

Business Impact

Reduced Support Tickets: Timely notifications prevent user confusion

Improved Conversion: Faster transactional emails lead to better conversion rates

Time Measurement Gradients

Aurora SendCloud uses different time gradients based on email type to provide relevant performance insights:

Real-time, automated emails triggered by user actions:

0s–3s - Excellent performance
3s–10s - Good performance
10s–1min - Acceptable performance
1min–5min - Slow performance
More than 5min - Poor performance requiring attention

Filtering Options

Analyze your email performance using these filtering dimensions:

Dimension	Description
Email Type	Filter by Trigger emails (transactional) or Batch emails (marketing)
API_USER	View statistics for a specific API_USER
Receiving Domain	Break down results by recipient email providers' domains (gmail.com , yahoo.com, etc.)
Request Period	Select the timeframe for your analysis (default: last 7 days)

Analytics and Grouping Options

Customize your duration analysis with these powerful grouping options:

Overall Performance

Group by null (default)

View the complete performance distribution across all time gradients. This overview helps you understand your general delivery performance and identify patterns.

MP Analysis

Group by Receiving Domain

Analyze performance by email providers (Gmail, Outlook, Yahoo, etc.). This view helps you identify which providers may be causing delivery delays and optimize accordingly.

Daily Trends

Group by Day

Review daily performance trends to identify peak times, system issues, or improvements over time. Perfect for monitoring the impact of infrastructure changes.

Selecting the Right View

Choose the grouping option that aligns with your specific monitoring needs:

Use Overall Performance for general health checks
Use MP Analysis when troubleshooting provider-specific issues
Use Daily Trends for identifying patterns and measuring improvements