Daily Quota & Reputation
Effective email delivery through Aurora SendCloud depends on two critical factors: your daily sending quota and account reputation. This guide explains how these systems work together to ensure optimal email deliverability.
Understanding Daily Quota
Your daily quota represents the maximum number of emails you can send through Aurora SendCloud within a 24-hour period. This isn't a fixed number—it dynamically adjusts based on your account reputation and sending patterns.
When you exceed your daily quota, Aurora SendCloud returns a 'request quota exceeded' error. Plan your email campaigns accordingly to stay within limits.
Initial Quota Limits
Your starting quota depends on your account type:
| Account Type | Initial Daily Quota |
|---|---|
| Paid User | 3,000 emails/day |
| Free User | 50 emails/day |
How to Increase Your Daily Quota
For Paid Users
Your quota can grow significantly as your account matures:
Automatic Increases
Your daily quota increases automatically as your account reputation improves through consistent, high-quality sending practices.
Temporary Boosts
Request temporary quota increases when your reputation exceeds 70%. Limited to twice per month.
Need a quota increase? Contact our support team to discuss your requirements.
For Free Users
Free accounts are currently limited to a maximum of 50 emails per day. Consider upgrading to a paid plan for higher quotas and additional features.
Account Reputation System
Your reputation score is Aurora SendCloud's measure of your sending quality and directly impacts your daily quota and email deliverability. All accounts start with a 60% reputation score.
What Improves Your Reputation
Positive Signals
High delivery rates - Emails reaching intended recipients
Strong engagement - High open and click-through rates
Quality lists - Low bounce and complaint rates
Consistent sending - Regular, predictable email patterns
What Hurts Your Reputation
Warning Signals
Invalid email addresses - High bounce rates from bad data
Spam complaints - Recipients marking emails as spam
High unsubscribe rates - Content or frequency issues
Sudden volume spikes - Inconsistent sending patterns
Critical Warning: A rapid increase in invalid addresses and spam reports can immediately trigger negative reputation status, temporarily blocking your ability to send emails. Always maintain clean email lists and follow best practices.
Best Practices for Quota & Reputation Management
Maintaining Healthy Sending Patterns
Gradual Volume Increases
- Start with smaller volumes and gradually increase over time
- Avoid sudden spikes in sending volume
- Maintain consistent sending schedules
List Hygiene
- Regularly clean your email lists
- Remove invalid and bouncing addresses promptly
- Implement double opt-in for new subscribers
Monitoring Your Performance
Key Metrics to Track
- Daily quota usage and remaining capacity
- Reputation score trends
- Delivery rates and bounce rates
- Engagement metrics (opens, clicks)
Early Warning Signs
- Increasing bounce rates
- Rising spam complaint rates
- Declining engagement metrics
- Quota exhaustion patterns
Recovery Strategies
If Your Reputation Drops
- Audit your email lists for quality issues
- Review content for potential spam triggers
- Reduce sending volume temporarily
- Focus on highly engaged segments
- Contact support for guidance
Quota Management
- Monitor usage throughout the day
- Prioritize critical email campaigns
- Consider spreading sends across multiple days
- Plan for seasonal volume changes
Next Steps
- Monitor Your Metrics: Regularly check your reputation score and quota usage in your Aurora SendCloud dashboard
- Implement Best Practices: Use the strategies above to maintain healthy sending patterns
- Need Help?: Contact our support team for personalized guidance on improving your reputation and quota limits
Updated 6 days ago