After logging in, click your profile picture in the lower left corner and select "Info" from the dropdown menu to access your account information management page.

Info

This section guides you through managing your core account information, including your registered email address, login password, and associated phone number. You can update your information here to ensure account security and receive timely important notifications.

Email

Your registered email address is the primary credential for your account and is used for login and receiving important system notifications.

How to Change Your Registered Email Address

For security reasons, changing your email address requires verifying ownership of both your current and new email addresses. Please follow these steps:

1. Next to the "Email" field, click the "Modify" button.

2. Verify your current email address: The system will send an email with a verification code to your current registered email address. Enter the 6-digit verification code you received in the field.

3. Enter your new email address: Enter your desired new email address in the designated field.

4. Verify your new email address: Click "Next." The system will send an email with a verification code to your new email address. Enter the 6-digit verification code you received in the field.

5. Click "Save."

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The new email address must be in the correct format (e.g., [email protected]) and must not already be associated with another account.

Password

Regularly updating your password is an important part of maintaining account security.

How to Change Your Password

New Password Requirements:

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Length: 6-16 characters

Spaces: No spaces allowed

Character Types: Only numbers, letters, and special characters are supported. Must contain at least three of the following character types:

• Lowercase letters (a-z)
• Uppercase letters (A-Z)
• Numbers (0-9)
• Special characters (e.g., ! @ # $ % & *)

Phone

Linking your phone number enables 2FA login verification, SMS verification codes, and important system notifications, which enhances account security.

Connect Your Phone Number

If your phone number isn't linked to your account yet, please follow these steps:

1. Next to the "Phone" field, click the "Connect" button.
2. Select the country or region code (e.g., United States +1).
3. Enter your phone number in the field.
4. Click "SMS Verification." The system will send a text message verification code to the phone number you registered.
5. Enter the received text message verification code.
6. Click "Confirm."

Modify Phone Number

1. Next to the "Phone" field, click "Modify."
2. Verify your original phone number: The system will send a text message verification code to your currently registered phone number. Enter the correct verification code.
3. Enter your new phone number: Select a new country code and enter your new phone number.
4. Click "Get Verification Code." You will receive a text message verification code at your new phone number.
5. Enter the verification code sent to your new phone number.
6. Click "Confirm Change."

Note: The new phone number cannot already be registered with another account.

Preferences

"Preferences" allows you to customize your account experience so that displayed information (such as time and report categories) is more relevant to your context. These settings generally relate to report analysis, data presentation, and recommendations.

Time Zone

This setting determines the display format for all time-related data in the system (such as report generation time, operation logs, etc.). Selecting the correct time zone ensures that the time information you view is accurate.

How to Set Your Time Zone

1. Click the "Time Zone" dropdown box.
2. Select your UTC time zone from the list. For example, if you are in Mainland China, select UTC+8.
3. Click "Save" to save your selection.

Note: The system defaults to UTC+8 (Eastern Time Zone). If you do not modify it, all time information will be displayed in this time zone.

Industry

Please select the industry that best represents your company's primary business. This helps us provide you with more relevant industry insights and customized services.

How to Set Your Industry

1. Select one of the following options:

   E-commerce, Community Forum, Games, Human Resources, IT Services, Sports & Health, Training & Education, Arts & Literature, Finance, Logistics, Biopharma, Cross-border E-commerce

2. Click "Save" to save your selection.

Special Scenario: Selecting "Other"

If you cannot find an exact match for your industry in the list, select "Other." After selecting this option, a text input box will appear below the dropdown. Please manually enter your specific industry name in this input box. After entering, click "Save" to save your selection.

Channels

Please tell us how you learned about our services. This information helps us refine our marketing strategies.

How to Set Channels

1. Select one of the following options:

   Search Engines, Advertising, SAE Service Recommendation, Media Coverage, Social Platforms, Friend Recommendation

2. Click "Save" to save your selection.

Special Scenario: Selecting "Other"

If none of the above channels apply, please select "Other." After selecting this option, a text input box will appear. Please manually enter the specific method by which you learned about us in this input box. After entering your information, click "Save" to save your selection.

Region

To meet your global business needs for low latency and high availability, our services support multiple geographic regions.

What is a Region?

A region is a specific geographic location where our infrastructure is located. Each region is an independently deployed site.

Default Region

After successfully registering your account, the Singapore Region will be automatically activated for you. You can immediately purchase and use services in this region.

Optional Regions

Based on your business needs, you can request the following additional regions:

US (Silicon Valley) Region: The US (Silicon Valley) Region is suitable for businesses with primary users in the Americas.

CN (Hong Kong SAR) Region: The China (Hong Kong) Region is suitable for businesses with primary users in Greater China.

Activating a New Region

If you need to deploy your service to a different region, please follow these steps:

1. Go to the "Info - Regions" page.

2. In the "Add Region:" dropdown list, locate the region you want to activate (for example, US (Silicon Valley)).

3. Click the "Add" button next to the region. You will be asked to confirm again, after which activation will begin.

4. Once activation is successful, the region will become active, and you can switch to it and begin purchasing services.

Note: Activating a region is free, but you will incur charges for services deployed and used within it.

⚠️ Important Note: Regional Independence

Understanding the independence between regions is crucial, as it directly impacts your resources, data, and billing.

Core Principle: Quotas, data, and services within the same account are isolated and operate independently across regions.

This means:

Resource and Quota Independence

Each region has its own independent resource quota limits. For example, your used resource quota in the Singapore region will not affect your available quota in the US or Hong Kong regions.

You will need to manage your services and resources separately in each region.

Data Isolation

Data stored in one region is not automatically replicated or synchronized to other regions. For example, a file in your object storage in the Singapore region will not be visible in the Hong Kong region.

Independent Services and Billing

You must purchase and configure services for each region separately. Service packages purchased in a region are valid only in that region.

Billing is performed separately by region, and you can view the detailed consumption for each region in your bill.

Suggestions

Please choose the most appropriate region for deployment based on the geographic location of your target users. If you serve global users, consider opening multiple regions and utilizing services like global acceleration to optimize the access experience.